Adobe reader crashes when clicking on fillable field

Replied to a guy a second ago with this, but the most effective work around so far I've found is just by opening the "Menu" top left of the screen then clicking off it back onto the pdf, works fine after that. Only takes 1-2 seconds to do as well.

Thank you for figuring this out! 

I tried several things to no avail. The last thing I tried was downloading a fillable form from the IRS. That also crashed. I can't believe the IRS is happy with that. Maybe someone there has some clout.

I am having the same problem with many workstations on a rather sizeable network.  Kind of disappointing that this was reported in January and is still an issue.  Guess displaying their ad is REALLY important to them.  I can't expect my end users (police and fire personnel) to all go through these workarounds.  C'mon Adobe, get this fixed.

For me, these solutions work but are not "clean", I hope that a future update of Adobe Reader will solve the problem:
- Wait a few seconds to 1 minute depending on the slowness of the PC.
- Click on a non-editable text field before clicking on the text field to fill.

What worked for me is to pull up the fillable file and then go do something else.  After letting it sit for a minute it works!

Hi,

We have struggled with the same problem. Adding these registry keys seems to have fixed the problem for us:

REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v bAcroSuppressUpsell /t REG_DWORD /d 1 /f
REG ADD "HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cServices" /v bUpdater /t REG_DWORD /d 0 /f

Thank you for finding a solution to this problem. This has been driving me crazy.

The only other thing that works is to reinstall the app. And then it only works ONE time

I don't know how widespread this is. If it was, Adobe would have fixed it by now

@Amal. Do you think your crew could take a look at this? We prefer not to have to change our users from Modern view to the old view. Our experience is the same as those listed here. I have a form I'd be happy to send to you for testing. Thank you!

Hey guys, got it fixed by switching to the old view. Hope this could help you as well.

I have been having this same issue, and have discovered the same workaround, if you click on any non-editable text in the pdf prior to clicking a fillable field, or if you resize the the adobe window, or move it to a different monitor; basically interact with the document in any form other than clicking on a fillable field first, the document will behave normally and you can edit fillable fields and save/print the edited document as normal.  It is a very simple workaround but a very irritating issue.  Following this thread, waiting for an answer from Adobe.