Participant

Question

Adobe Reader opens only in background

Forum|Forum|3 years ago
January 9, 2023
13 replies
18725 views

Every time i try to open adobe reader nothing seems to happen.

When i open the taskmaster/Job list, Adobe has opened two jobs in the background, but i can't open any documents via the program. I can open the documents via a browser, however, I have a lot of PDF's that are saved in another program, and i can't open those documents through a browser, they need to have the program indstalled.

I have tried uninstalling the program and installed the newest version. I have tried repairing the program. Nothing works. I have another computer that runs all of the same programs and versions, and on that computer adobe works with no issues.

Sometimes when restart the computer, I can open a document, but then it sort of crashes again, and i can't open anything.

P

Paul_McN

Participant

I just had an IT guy check it out and he said a program called 'FileOpen' commonly stops Adobe from working. He deleted it and everything works perfectly now.

AnandSri

Legend

Hello Paul!

I hope you're doing well. Thank you for sharing your findings on the cause of the issue and how you resolved it by removing the third-party app.

For future reference, you can check this article on a similar topic and try the suggested solutions:

🔗 Failed to Connect to DDE Server

Thanks,

Anand Sri.

C

creatore

Participant

Found a way to fix it: edit the properties of the executable files and set it to run in Compatibility mode: Windows 8.

It will start working again.

S

Steve26528128vs74

Participant

That worked! I've been fighting this for a couple of months and tried everything listed above. Thanks!

A

Alexander Tovar

Participating Frequently

Download the 32-bit version of pdf. it resolved the issue.

M

Marcus5D22

Participant

I treid to do that this morning, but couldnt find a link for a 32bit. Tried installing 64 again and so far its working. Weird.

M

Marcus5D22

Participant

Having the same issue on one of our machines, Windows 11, after a recent windows update.

K

Kate37417207ev76

Participant

Same issue, even after reinstalling.

R

Rosan Pandey

Participant

Having this issue. Tried everything possible. Unable to solve.

D

DoubleSupercool

Participating Frequently

What I found was that opening Acrobat and then manually opening files from the menu worked, but double clicking files would open the "phantom acrobat".

I completely nuked it a few times with various adobe uninstall tools and it seems to be working now.

B

Biswas Shrestha

Participant

I have been having this issue for months. I still had few files running in the background and after reading this comment tried to open it manually and woalaaaa it opened. There definitely is a bug, need a fix

A

Alexander Tovar

Participating Frequently

Adobe customer service remote accessed my computer and downloaded the 32 bit version of acrobat which helped tremendously. Not perfect but it is much better.

JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

D

DoubleSupercool

Participating Frequently

Same issue. Trying to get Acrobat to work in reader mode for another local account on my computer where my main account has Acrobat Pro. Complete nightmare. Doesn't work. Now, PDFs will not load at all on my secondary account. Acrobat runs in background and blocks Chrome from opening PDFs.

E

Elizabeth31826932w897

Participant

Same same as all the other comments. I do a HEAP of things in Acrobat and this is EXTREMELY counter productive. I agree Adobe needs to escalate and address.

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