Skip to main content
Participant
February 23, 2011
Question

Adobe Reader X won't open PDF from web browser.

  • February 23, 2011
  • 18 replies
  • 135256 views

We have a .Net application that loads .pdf files into a .Net web browser control to view them.  With Adobe Reader 9 and below, there is no issue whatsoever.  Adobe Reader X just shows a blank screen.  Any ideas on how to correct this?

    This topic has been closed for replies.

    18 replies

    hiramr12178760
    Participant
    February 4, 2015

    Just create an adobe account and it's easy to save and covert files to save them and print. just click on the link: Sign up - Adobe ID I wasn't able to print or save pdf files and it would show blank pages on the preview screen. I created the account and was able to save them and print. after you save the file, double click on the pdf document, this message will appear: Adobe Reader could not open 'report.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). click ok on that message and go to file-->>>Open from acrobat.com and the file will open.

    Participant
    September 26, 2014

    With Apple Macintosh computers the problem is partly their Safari browser. (1) get an old version of AcrobatReader from adobe, go as far back as for Mac OS 10.5 and you'll get Reader v10.1.4  (2) install (3) However that stil didnt open it ! so curse both Adobe and Safari (4 next get and install Mozilla's Firefox. (5) Launch, then copy the pdf's URL into Firefox (5) "save as pdf" from there and on desktop you'll find a pdf with a different file icon. (6) Drag that icon onto Reader in Dock and it'll open in a second, no problem. Shout with glee (7) Next "save as pdf" and you'll get a modern-adobe-complaint pdf that'll open in Acrobat X 10.1.12 (8) Rejoice greatly, shout, behold, the righteous shall speak unto the heathen Safari

    Participant
    March 1, 2013

    Hi, Clennon420,

    Recently, I came up with the same problem. Did you find the solution ?

    Thanks

    Legend
    March 1, 2013

    Several people did, yes.

    March 20, 2012
    Participant
    July 23, 2011

    I do not know if this helps anyone but I resolved this problem by doing the following:

    Edit --> Preferences --> General --> Select Default PDF Handler -->  A pop up window will open and you need to select Adobe Reader X as the default reader.  When you press Apply it will relaunch and installer, do its thing and then reboot.

    After the reboot I was not only able to successfully select the option to not display Adobe in Web Browser, Adobe also opened properly in IE.

    Before I was getting the Adobe Plug-in Error.

    Hope this helps you!

    Participant
    June 2, 2011

    using Internet Explorer 8 (64 bit) I am noticing that web pages with embeded PDFs (like in an iFrame) are not displaying, but instead a popup prompt to Save or Cancel is being shown.  What is the fix for this issue?  (yes the Windows User acount I am using does have permission to view the files)

    Participant
    June 2, 2011

    ... also see if this option is checked in IE (IE7 & Win XP):

    Tools / Internet Options / Advanced tab / Security section / 'Do not save encrypted pages to disk'

    ... we have that checked in our environment (it is not the IE default) and it was preventing Adobe Reader X from opening PDF files.

    Darren.

    Participant
    June 5, 2011

    Thanks Darren, after weeks of trawling forums and trying numerous advice this is the one that worked for me.

    I guessed that it probably wasn't Adobe that was the issue but just couldn't work out what in IE was preventing the PDF from opening.

    Great work and thanks for sharing..

    Participant
    June 2, 2011

    When it just shows a blank screen, try pressing F5 (refresh) and see if it comes up then.  It just did on my test machine.

    Darren.

    Participant
    March 29, 2011

    Guys try this

    Choose Edit > Preferences > Internet, Deselect Display PDF In Browser, and then click OK

    And  should be Enabled - Display in Read Mode by Default,

                                         Allow fast web view

    Participant
    March 29, 2011

    However, I have many pdf's that are documents downloaded from library and they open perfectly well. So problem is with browse...

    Not necessarily.  Glad you worked out your situationm but RDP'd into my client's pc I, too, could download and open.  The confounding part was that I could also open other PDFs on other sites (using IE), including those here on Adobe's.  But my client was trying to open an apply-on-line fill-in form PDF on some Fed Gov site so downloading wasn't an option.  

    I'm guessing: depends more on what/how the PDF was created.

    Participant
    March 31, 2011

    But my client was trying to open an apply-on-line fill-in form PDF on some Fed Gov site so downloading wasn't an option.

    I had a similar problem when I used Google Chrome as browser to fill in Medicare claim form. No problem in Firefox.

    Participant
    March 31, 2011

    Yes,it will download the PDF document in case you are not able to open the PDF in browser.

    This setting used for only viewing the document

    Guys try this

    Choose Edit > Preferences > Internet, Deselect Display PDF In Browser, and then click OK

    And  should be Enabled - Display in Read Mode by Default(It will be grayed out when you are deselcting the first option but it is enabled),

                           Enabled - Allow fast web view

                          Diselect - Allow Speculative doenloading in the background