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Answered

Barcode not showing up

Forum|Forum|10 years ago
May 2, 2015
18 replies
84790 views

Hi I am trying to fill an application for canadian visitor visa using adobe reader dc. After filling the application when I click on Validate, it do validate but the barcodes which are supposed to be shown are not appearing although my javascript settings are on

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Correct answer Tariq Dar

Hi all,

There is one concern if the file is created using LiveCycle Designer.

How to check, open PDF file with a barcode in Reader/Acrobat, File>Properties> General, under Description tab of "Document Properties" Windows, Check "Application:" and "PDF Producer:"

The form needs to be reader extended through LiveCycle Reader Extension Server for paper form Barcodes to work in Adobe Reader.

The Reader Extensions function in Acrobat Professional does not include enabling an interactive PDF form for the PaperFormsBarcode object.

The barcode turns grey in Reader because the form does not have the barcode right. On the other hand, any version of Acrobat provides barcode encoding. If you want to distribute a barcoded form to Reader users, you must use LiveCycle Reader Extensions to apply a barcode right.

Reference article for more details: http://help.adobe.com/en_US/livecycle/11.0/DesignerHelp/WS92d06802c76abadb-39e0256b129b8b00b71-7f76.2.html

-Tariq Dar

K

kzzk20308157

Participant

Still having the same question!!!

macOS 10.13.5,

Adobe Acrobat Reader DC 2018.011.20040.

The same pdf file can be viewed with correct barcodes in Acrobat Reader on Windows.

The first post about this issue is about "May 1, 2015 8:51 PM", i still have this issue in 2018!!!

From 2015 to 2018, the same issue still remains. Why?

try67

Community Expert

Asking the same question multiple times will not result in a different answer, which is that this not a bug. It's done on purpose.

If you don't like it you can ask Adobe to change it (they changed similar things in the past, so it's possible they'll listen): Acrobat for Windows and Mac: Top (1493 ideas) – Share your feedback on Acrobat DC

C

celalopez

Participant

I've tried with Acrobat Pro X in OSX, Acrobat Pro X in Windows, Acrobat Reader DC, Acrobat Pro Dc... still no barcodes. File validates, yes, but no barcodes. The most absurd thing is that you have to upgrade your Reader in order to read the file and then downgrade in order to validate it properly. Nice job.

annb91264731

Participant

guys i have a question regarding the barcode and the validate button.. its not appear on the form itself how can i fix this

A

Anonymous

Having the same problem.

There are 2 solutions, actually, workarounds:

1. using a Windows PC. I tried win7 + latest acrobat reader dc, the barcode in the very same pdf file can show up and be printed correctly.

2. using an older version of acrobat reader. In my case, with RMBP 2013 late with macOS 10.12.6, i download the acrobat reader 11.0.0, the barcode can show up. Yon can download this version from the very same website where you downloaded the acrobat reader dc, and select mac OS version as 10.9.

Both methods work for me and hope they work for you, too.

Good luck.

T

Tariq DarCorrect answer

Legend

Hi all,

There is one concern if the file is created using LiveCycle Designer.

How to check, open PDF file with a barcode in Reader/Acrobat, File>Properties> General, under Description tab of "Document Properties" Windows, Check "Application:" and "PDF Producer:"

The form needs to be reader extended through LiveCycle Reader Extension Server for paper form Barcodes to work in Adobe Reader.

The Reader Extensions function in Acrobat Professional does not include enabling an interactive PDF form for the PaperFormsBarcode object.

The barcode turns grey in Reader because the form does not have the barcode right. On the other hand, any version of Acrobat provides barcode encoding. If you want to distribute a barcoded form to Reader users, you must use LiveCycle Reader Extensions to apply a barcode right.

Reference article for more details: http://help.adobe.com/en_US/livecycle/11.0/DesignerHelp/WS92d06802c76abadb-39e0256b129b8b00b71-7f76.2.html

-Tariq Dar

ankurk30913396

Participant

I downgraded to a lower version of Adobe and the barcode loaded fine.

M

michaels57189818

Participant

The downgrade worked for me.

Why Adobe can't fix this after many many months is inexplicable.

M

michaels57189818

Participant

This company, ADOBE, is a public menace and should NEVER be used by governments. Let's start a campaign to ensure the Canadian government does not repeat its mistake. A nice class action against Adobe for all the time we poor users have WASTED on its crappy utilities might also help.

yuant42431790

Participant

still having the same problem in 2017, seems like it will never be fixed.

J

jessical77265999

Participant

this has not been answered. There hasn't been a response since 2015 from the staff

J

joyc53407502

Participant

same here

worst software I've ever used in my life!

A

alexg90077583

Participant

Solution to Government of Canada forms not creating barcodes from a Mac computer:

• you must use an early version of Acrobat Reader (version 11). Get it here: Download and install an older version of Adobe Reader on Mac OS

And a comment to the Government of Canada: Are you freakin' kidding me? Really and truly, it's SO easy to create documents that actually work for people, instead of wasting their freakin' time on your bureaucratic, unhelpful, bull-oney. Cheeses Murphy.