Can't "save as" a pdf in reader DC.

Question

Hi all,

This is driving me insane. All I want to do is fill in a few forms and save them on to my Mac. Not that big an ask.

So far I have unchecked both the "show online storage when opening files" and "show online storage when saving files". I have clicked OK. I have rebooted my mac. I have deleted Acrobat Reader DC and reinstalled it...the latest version. The box that continually comes up says "this document doesn't allow you to save changes unless you are using Adobe Acrobat Standard DC"...which I am!

Does anyone have a simple fix that a clueless idiot like me could manage?

I'll be eternally grateful.

D

Amal. · Answer

Hi David

Hope you are doing well and sorry for the trouble. As described you are unable to save as the PDF file

++ Adding to the discussion

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer first and then try to save and check.

Please confirm if you are using Adobe Acrobat Reader DC (Freeware application) or Adobe Acrobat Pro DC (Paid subscription). As correctly said by Bernd Alheit Acrobat Std DC is not compatible on Mac OS.

Also please share the screenshot of the error message and the version of the application for a better understanding. To check the version go to Help > About Acrobat.

You may also try to reset the Acrobat preferences as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that works.

Also try to create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check.

Regards

Amal

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