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Mystic_fighter1587
Participating Frequently
July 17, 2009
Question

Document could not be printed

  • July 17, 2009
  • 79 replies
  • 769803 views

Unable to print numerous different PDFs from a corporate website. Each file has similar header, images, length, appearance. Opening the files online I receive the message "Insufficient data for an image" but the images do appear after I scroll down a bit. They disappear if I scroll up again.  Try to print and this message appears " Document could not be printed". I have tried saving and reopening in Reader 9.1, also printing to file and printing as an image. Nothing works. I think the two issues are connected.  I have seen similar discussions on this and other forums but they seem to lead nowhere.  Can anyone help please?

      This topic has been closed for replies.

      79 replies

      royhutw
      royhutw
      Participant
      September 6, 2017

      Hi,

      This is a sample file:

      Document could not be printed.pdf - Google Drive

      W
      wynm18147043
      Participant
      April 24, 2017

      Using Acrobat XI Pro 11.0.16

      Printing pdf to network printer, receive an error message "the document could not be printed," and then "there were no pages selected to print."

      A
      Anonymous
      May 3, 2016

      I had this same issue. I saved the PDF as image files (JPGs) and then re-combined as a PDF. Now it prints ok.

      Hope that helps!

      R
      Roslyn H
      Participant
      March 7, 2016

      I am having the following issues "The document could not be printed" "There were no pages selected to print."  and after reading everyone's comments above and trying the suggestions I am still having no luck. As I work from home I rely heavily on PDF to ensure documents are not changed.  I don't have the print preview option it just goes straight to print even going through File>print. Can anyone help me please?

      C
      CHAZBLA
      Participant
      April 3, 2016

      I receive the responses "The document could not be printed", "There were no pages selected to print." when attempting to print PDF documents with Adobe Reader XI (11..0.10) in Windows XP SP3. Resolved it by uninstalling AR, then re-installing the version of AR offered in Adobe.com specifically for Windows XP SP3: (11.0.08). PDFs now successfully print again. Perhaps update (11.0.10) is suitable for newer Windows OS's but not XP? So, I will pass when again offered update (11.0.10).

      directorithospital
      directorithospital
      Participant
      January 30, 2016

      It is really annoying that this problem lingers. It's really a testament to the quality, really the lack of, in the products this company is producing. We have hundreds of PDFs that are for policies, forms and what not at our hospital and since DC's rollout we have had nothing but trouble.  I think programmers at ADOBE are following MickySofts approach to new products, like Edge.  I have had it! I am taking my hospital to GOOGLE documents and dropping this frustration!

      C
      cliveh369
      Participant
      January 4, 2016

      Thanks for that. Did that and also selected "shrink oversize pages" in print menu and now it's printing. Fixed now but what a lot of hassle just to print a PDF ....  something that's always worked easily in the past.

      A
      Anonymous
      December 23, 2015

      when i am printing pdf 1 copy but in my machine it is coming as 2 copies why?

      P
      phils2um
      Participant
      December 4, 2015

      I'm having this problem too! I just spent 2+ hours trying to print a doc using OS X 10.11.1 and Acrobat Reader DC 15.009.20069. Time spent included uninstalling and re-installing Acrobat Reader DC. I'm still getting the "No pages selected" error. I gave up and used Preview which worked fine.  Obviously, Adobe really got something screwed up here! Hope they fix it soon!

        J
        jasonr27292960
        Participant
        January 13, 2016

        I'm in a similar situation but on 10.10.5. After reading through many of these posts, I can't believe I didn't think of using Preview to print earlier.  Your comment about doing so saved me a lot more time being put in just to print out a one page doc.  Thanks for this.  No idea what Adobe has done to create this problem but I know that I didn't experience the problem prior to the last update. 

        A
        Anonymous
        November 14, 2015

        Step 1. Open Acrobat reader

        Step 2. Click Edit

        Step 3. Click Preferences

        Step 4. Click Security (Enhanced)

        Step 5. Uncheck Enable Protected Mode at Startup

        Click OK, reopen Acrobat Document and print

        This worked for me, the problem was the Protected View that needs to be turned off

        CWRobertson
        CWRobertson
        Participant
        October 15, 2015

        So I've tried everyone's suggestions and nothing has seemed to work.

        I still get the "no pages selected" error

        I had hoped it might have been fixed in the update today.

        Does anyone have any other suggestions short of trying a reinstall?

        Thanks!

        A
        AjnoudaSikret
        Participant
        October 29, 2015

        Hi, only thing that worked for me is that I've changed resolution from 300 to 150dpi in printer advanced settings, but I only needed that for preview. Maybe this can be helpful to someone.

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