Participating Frequently

Question

Document could not be printed

Forum|Forum|16 years ago
July 17, 2009
79 replies
769803 views

Unable to print numerous different PDFs from a corporate website. Each file has similar header, images, length, appearance. Opening the files online I receive the message "Insufficient data for an image" but the images do appear after I scroll down a bit. They disappear if I scroll up again. Try to print and this message appears " Document could not be printed". I have tried saving and reopening in Reader 9.1, also printing to file and printing as an image. Nothing works. I think the two issues are connected. I have seen similar discussions on this and other forums but they seem to lead nowhere. Can anyone help please?

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dustinusher

Participant

I had this issue with Adobe Acrobat XI Standard 11.0.12 on a Windows Server 2012 R2 (Terminal Server)

I was able to get the issue resolved rather quickly by repairing Adobe Acrobat XI Standard in Programs and Features and it did not require a reboot.

Happy Hunting

D

Dave_Oz

Participant

I seem to have cured my printing problems by trying this again (it didn't work the first time): Click on Edit > Preferences > Security (Enhanced) > Uncheck 'Enable protected mode on startup'. ('Enable Enhanced Security' is still checked.)

Many thanks to matthewv92231725 and others for their tips.

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TerTer46

Participant

Thanks folks

A

Anonymous

I was able to get around this by doing a Save As.. Reduced File size, then changing the file to work with Acrobat 8.0 and later. Immediately started working after being printed to the new file type.
Hope this helps.

garyf6091405

Participant

I was also having this problem, no pages selected etc, and tried various methods to get my pdfs to print. I finally ended

up emailing the docs to myself and then printing them...a little cumbersome but it worked and I was able to move on.

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TerTer46

Participant

Thanks. I got it fixed by making sure Adobe Pro was default.

On Sun, Sep 20, 2015 at 12:47 PM, garyf6091405 <forums_noreply@adobe.com>

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TerTer46

Participant

I cannot fix on MAC so used tablet that is not as up to date so it printed fine. I think it is the Reader DC and this is when I started having issues.

M

motoman4540

Participating Frequently

After struggling with this idiotic problem for at least a year, and reading all of the solutions on the forums and none of them having worked, I finally happened upon a Mac solution that DOES work. It's freeware called PDF Writer and it works perfectly. There are exact instructions for installation on El Capitan and it works just like the old "Print to PDF" used to work. This particular issue was extremely important to me because I often have to file forms with the federal courts and they are secured and cannot be saved as non-editable files. Moreover, because of the security settings, there is no way to "flatten" the file so that it can be uploaded until PDF Writer. Sorry, Adobe! Someone else fixed your program, despite all of the posts here! No need to upgrade to Acrobat DC, which apparently adds the "Print to PDF" back in!

philr59745374

Participant

Same problem for me, but it turned out it's Firefox (even though I'm not using it to print to PDF)

In Firefox go to > options> applications, there I changed all Adobe Content type to Adobe reader from Firefox reader and presto now I can print to PDF from a completely unrelated program (Quick Invoice)

Cheers.

Phil

marisam15701941

Participant

I have the same problem. It started after I installed the new Adobe DC Reader.

vivianp2993020

Participant

same as me , I was update adobe as some document cant be view ,then after I get this stupid problem it cause me 5 hours to do this shit tried all the solution still cant print, where my exam is in 4 days its really sucked me up.