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Participating Frequently
July 17, 2009
Question

Document could not be printed

  • July 17, 2009
  • 79 replies
  • 769802 views

Unable to print numerous different PDFs from a corporate website. Each file has similar header, images, length, appearance. Opening the files online I receive the message "Insufficient data for an image" but the images do appear after I scroll down a bit. They disappear if I scroll up again.  Try to print and this message appears " Document could not be printed". I have tried saving and reopening in Reader 9.1, also printing to file and printing as an image. Nothing works. I think the two issues are connected.  I have seen similar discussions on this and other forums but they seem to lead nowhere.  Can anyone help please?

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    79 replies

    Participating Frequently
    October 2, 2014

    First let me state that this is my solution on a Macintosh running 10.7.5 and Acrobat Pro X (with all the latest updates).

    This problem started for me just this last weekend. I have been to every so-called solution that I could find via a Google search and NONE of these "solutions" even by the self-tagged "experts" work. PERIOD!

    I decided to follow one suggestion to install Acrobat Pro 9. However, instead of uninstalling Acrobat Pro X first, I left it installed.

    During the initial startup of Acrobat 9 after installation I was offered the option of installing an Extra feature called Adobe PDF Printer which allows me to "Create Adobe PDF files from any application by printing to Adobe PDF Printer". I opted in to that extra.

    Once Acrobat Pro 9 had started I tested it using one of the PDF files that had failed to print with the dreaded "No pages selected......" error messages. THE FILE PRINTED AS EXPECTED!

    I then decided I would uninstall Acrobat Pro X, but on a whim decided to try to print the same PDF file that had just printed using Acrobat Pro 9 one more time. IT PRINTED!

    All I can figure out is that somehow selecting the option to have Acrobat Pro 9 install the option for allowing other applications to create a PDF repaired something within the Mac operating system. Just a guess.

    Hope this helps someone.

    Participant
    July 31, 2014

    I had the same problem with a user we have at my job. I recreated the Windows profile and that resolved the issue.

    Participant
    July 15, 2014

    Give this a try:

    1.     Click on 'file' located at the top left of your screen.

    2.     Go down the list and select 'Print'.

    3.     In the window that opens click on the "Advanced" button located next to printer name or at the bottom of the window.

    4.     Click the box 'Print as image' and then click on the ok button. Click ok again.

    This setting does not "save", therefore you must do this each time you want to print.


    Hope this might work for you as it did for me.

    Participant
    June 9, 2014

    I can only think that this is a compatibility problem with Adobe CC. I had this same problem, which went away of its own accord a couple of months' ago. This morning it's back. The printer isn't a network printer and there's nothing wrong with the PDF.

    My solution is to print through Adobe Reader; although it isn't ideal it gets the job done. :-)

    Participant
    May 28, 2014

    A solution that worked for me was in adobe reader go to file- print then select the printer to print to  then hit the advanced button next to the printer select area. Then select print as Image then click OK then print.

    Participant
    May 19, 2014

    I have tried all the solutions suggested by other members. Tried printing on various printers in my studio. I have Adobe CC, therefore the latest versions of Adobe software, Mavericks newest updates, still I can no longer print a PDF file from either Adobe Reader OR Acrobat Pro, only from Preview. The PDF files that I have attempted to print were created in both InDesign and Illustrator, so Adobe would have to blame their own software since the fault is not in a defective PDF produced by third party. These PDFs were printing fine three weeks ago. Adobe, are you listening?

    Participant
    April 25, 2014

    My FIX was to export the Document to word, open it in word and then save as a PDF again.  Printed like a charm after that. The error appeared to be in the PDF when it was created or when it was sent to me.

    Participant
    April 3, 2013

    A temporary fix for this problem:

    1. email yourself the document.

    2. Click view.

    3. Enter in the information.

    4. Right click and print.

    5. Clicking change under destination. (Google Chrome)

    6. Select PDF.

    7. Save the document.

    This is a problem with permissions and is very common.

    Hope this helped.

    April 3, 2013

    I recently upgraded to Adobe Reader 11.0 and had similar issue.

    I solved it by doing the following

    Edit -> Preferences-> Documents -> View Documents in PDF/A mode ........Make it as "Never"

    Restart your adobe reader and now you should be able to print.

    Participant
    February 27, 2013

    I solved this issue by installing NitroPDF reader.  I don't have a clue why installing another PDF reader would fix it Adobe Acrobat X, but it did.  Oh, and I didn't un-install X either.  Good luck young Padawan.