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A
Anonymous
November 12, 2020
Question

Email Icon gone from PDF with Acrobat Reader DC

  • November 12, 2020
  • 1 reply
  • 3537 views

We have Acrobat Reader DC. We were able to email  PDF as soon as we created it. Now the email icon is gone and we can only email after we save the file and attach it to the email. Is there any way to get the email icon back on the toolbar and email from the PDF

Thank you for any help you can give us!!

 

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
November 13, 2020

Hi Jon

 

Hope you are doing well and sorry for the trouble. AS described the email icon is disappeared.

 

What is the version of the Adobe Acrobat Reader DC you are using? To check the version of the application please goto Help > About Adobe Acrobat and make sure you have the latest version 20.13.20064 installed. Go to Help > Check for Updates.

 

Please try to reboot the computer once and see if that helps.

 

If it still doesn't work , please try to repair the installation (Windows Only) and reboot the computer again and check.

 

If it still doesn't work, please reset the preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082?page=1 and check

 

Let us know how it goes

 

Regards

Amal

If it still doesn't work

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