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Participant
October 29, 2021
Question

Error processing a page

  • October 29, 2021
  • 1 reply
  • 4264 views

I keep getting this error message when trying to scroll down a PDF:

 

There was an error processing a page.  An internal error occurred.

 

Anybody know what's the cause & fix?

Thanks, Lisa

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1 reply

Harsh Vardhan Pareek
Participating Frequently
November 1, 2021

Hi,

 

Hope you are doing well.

As per the issue description that you keep getting the error message when trying to scroll down a PDF. Here are some discussion links on a similar issue, kindly follow the troubleshooting steps provided there.

https://community.adobe.com/t5/acrobat-discussions/how-to-fix-there-was-an-error-processing-a-page-there-was-a-problem-reading-this-document-135/td-p/7875173

https://community.adobe.com/t5/acrobat-reader-discussions/issue-when-scrolling-a-pdf-there-was-a-problem-reading-this-document-135/td-p/4054891

 

Let us know if that helps.

 

Thanks,

Harsh