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Nine75
Nine75
Participant
October 11, 2018
Answered

how to get rid of pop up "recent" when only fast printing

  • October 11, 2018
  • 15 replies
  • 12114 views

Where can I disable this horrible pop up screen of "recent" documents that appears when I print a document without opening ( so called fast print) ?

Or how can I set it to stay in minimized status like I had in the adobe version before the update?
 
because when I do now, it shows up again in full size when I hit the print button 😞
not wanted when printing a lot of documents out of emails and maps per day and then have to minimize it after each print.

thanks in advance

      This topic has been closed for replies.
      Correct answer AnandSri

      Hi Nine,

      I am sorry for the delayed response and inconvenience caused, please install the latest patch of Adobe Reader/Acrobat 19.010.20064 from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

      Reboot the machine and check.

      let us know if you experience any issue.

      Thanks,

      Anand Sri.

      15 replies

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      August 10, 2022

      Hi All,

       

      Thank you for being so patient.

       

      We have released an update for the application that includes the fix for the issue. Please update the application to the latest version. In the application, go to Help menu > Check for updates.

       

      You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

       

      Let us know how it goes.

       

      Thanks,

      Meenakshi

      I
      ICT25287109q2m6
      Participant
      August 5, 2022

      Is there any news from Adobe Support for this issue?

      This is such an annoying problem. And this at more than 50 workplaces 😞

      M
      Molly25475223aek6
      Participant
      August 1, 2022

      Well - I just spent a couple of hours with an Adobe Support person who linked into my computer, they could not figure it out and suggested I contact Microsoft support. So I did the same thing with them and they cou;d not figure it out either.

      So, still no answers or fixes. I am hoping that after the next update it just magically goes away.

        C
        Chelsa25474965h8nf
        Participant
        August 1, 2022

        so.... I see there isn't a fix yet? Pretty annoying!

         

        J
        JENNIFER25519442jqb0
        Participant
        August 4, 2022

        Clearly not, I actually had it disabled and about a week ago it started doing it again. I am super annoyed with Adobe at this point. Will they ever get it fixed? 🙄

        K
        keith25354226i5jx
        Participant
        July 22, 2022

        I'm having the same issue, so annoying. I downloaded FOXIT reader and it works smooth. I do like Adobe better and I hope this gets resolved but for now FOXIT is working fine.

         

        W
        WC Chapman
        Participant
        July 20, 2022

        I thought this was just me!! Oh my goodness how annoying it is everytime I have to stop and click off on the pop up. Has anyone come up with  a solution for this yet??

         

        M
        Mark254423596joj
        Participant
        July 29, 2022

        keep a PDF opened but monimized. then you can right click and quick print from an email attachment if thats what you are doing and it wont pop up. needs to be fixed but

        K
        keith25354226i5jx
        Participant
        July 29, 2022

        That's the first thing I tried and it still does it, if that works for you I wonder if there are different issues. I've uninstalled and reinstalled and it worked for a day or so and then started up again.

        Meenakshi Negi
        Community Manager
        Meenakshi NegiCommunity Manager
        Community Manager
        July 20, 2022

        Hello,

         

        Thank you for reaching out.

         

        The team is aware of this issue and investigating this further.

        We will inform you once we get any update from the team.

         

        We appreciate your patience.

         

        Thanks,

        Meenakshi

          D
          DeedsH
          Participant
          July 22, 2022

          Now that you are investigating this, what is the timetable for resolving the issue? Once it's resolved, I hope that you will put failsafes in place to keep it from happening in the future. 

          M
          MelvinKumar
          Participant
          July 19, 2022

          Facing the same issue. Whenever I "Quick Print" from Outlook desktop app, Adobe shows the recent window. This does not occur when Adobe is already open or minimized in the taskbar. 

          I have repaired Adobe, reinstalled Adobe, updated my Windows 10 version to the latest, Switched the default pdf viewer back and forth between Adobe and Edge. 
          Need a Solution to fix this issue @adobe


            G
            Gordon252925771d94
            Participant
            July 19, 2022

            I even set my recent files to show to zero to see if that would work but I still get the popup

              G
              Gordon252925771d94
              Participant
              July 19, 2022

              Edition Windows 10 Pro
              Version 21H2
              Installed on ‎10/‎30/‎2020
              OS build 19044.1826
              Experience Windows Feature Experience Pack 120.2212.4180.0

               

              Applications Installed:
              Office Version: Office 2013 32-bit
              Outlook Version: Outlook 2013 32-bit

               

              Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
              Version: 22.1.20169.0
              Creation Date: 2022/07/04
              Creation Time: 9:34:28 PM
              Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
              Version: 22.1.20169.0
              Creation Date: 2022/07/04
              Creation Time: 9:34:18 PM

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