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Participant
Sep 29, 2023 2:28 AM UTC
Answered

'Poster' option is greyed out in Acrobat Reader (Build: 23.6.20320.0) on macOS Sonoma

As the title reads, I'm baffled to find the 'Poster' print option being greyed out in Acrobat Reader (Build: 23.6.20320.0) on macOS Sonoma. It was available on Ventura because I'd taken printouts a few days ago. Moreover, the 'Advanced Print Setup' has also completely greyed out too. So far I've deleted/moved the preferences file but still there's no change in the status quo. Could someone help me out please? Is this a result of a bug in macOS Sonoma? I'd really appreciate your reponses.

 

Thanks.

manuelfhpCorrect answer
Participating Frequently
Mar 25, 2024 12:07 AM UTC

All documents were printing as image. Even changing and turning off the option "print as image"  in advanced print options..

I've removed and installed and old version of Adobe Reader .

My system MacOS Sonoma , I've download adobe version before sonoma.
Now it's working.

Adobe is respecting my printer options correctly

https://get.adobe.com/br/reader/otherversions/

44 replies

Participating Frequently
Feb 29, 2024 12:40 PM UTC

please adobe fix this !

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Participant
Feb 17, 2024 11:54 PM UTC

I am having this issue as well. Very frustrating!

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Participant
Feb 14, 2024 10:56 PM UTC

I also have the same problem, I cannot print sewing patterns which is the only way I've found to do this. Hopefully Adobe can release an update for this asap? I'm walking distance from their HQ so I could go knock on the door to ask lol 

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Participant
Jan 27, 2024 5:52 PM UTC

I have the same problem too, anyone elase who does please help to bump this thread up so that it can be reviewed and fixed by the developers from either Apple or Adobe!!!

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Participating Frequently
Jan 24, 2024 10:01 AM UTC

Hi
I have the same problem for weeks now and no solution (I have to borrow my son computer to print with windows).
Does someone found a solution for poster printing with Mac Sonoma 14 or have any news about Adobe working on the issue ?
It is a fundamental tool for sewing patterns printing, and I can't find another tool doing that 😞
I would appreciate any help/info on the subject

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Inspiring
Jan 6, 2024 2:10 PM UTC

I had the same problem. This software safed my day:

https://echoone.com/de/doubletake/printing

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Participant
Feb 2, 2024 1:40 AM UTC

Thanks for the suggestion, it actually saved me as well

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Participant
Nov 12, 2023 8:03 AM UTC

Just ask ChatGPT to use the pypdf library (this is important, as the second version of the library does not have the necessary functionality) to produce a Python script that will do the job, namely convert each page of an A3 sized PDF document into two pages of A4 to be printed separately. You may also want to ask to make the script so that it takes the file name from the command line.

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Participant
Oct 30, 2023 10:42 AM UTC

This is basically why I have Reader installed. I can't believe this no longer works. Absolutely useless. 

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Participant
Oct 27, 2023 2:03 AM UTC

any new if the issue has been fix?? or how can I Tile print with mac OS Sonoma?? HELP!!

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Participant
Oct 29, 2023 1:04 PM UTC

Is Adobe aware of and working on this issue. I use tile print frequently for my work. Has anyone come up with an easy work around for a non-techie?

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Participant
Nov 5, 2023 5:57 PM UTC

I found a suggestion from Adobe to return Adobe Acrobat to its default settings. Sorry, lost track of where the recommendation came from, but it was part of a grayed out poster printing thread. The inference being that the default settings would reinstate the poster/tiling option. Basically, for MAC OS you go Finder, Select Go and the Go to Folder there you should find "com.adobe.acrobat.pro.plist". Surprise, surprise, that file does not exist on my computer. What is a non-techie to do? 

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Participant
Oct 4, 2023 3:15 PM UTC

I have just spoken to Apple help desk as i have the same problem.  They were unable to help as they have stated it is an Adobe issue!

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