'Poster' option is greyed out in Acrobat Reader (Build: 23.6.20320.0) on macOS Sonoma

Forum|Forum|2 years ago
September 29, 2023
21 replies
50126 views

As the title reads, I'm baffled to find the 'Poster' print option being greyed out in Acrobat Reader (Build: 23.6.20320.0) on macOS Sonoma. It was available on Ventura because I'd taken printouts a few days ago. Moreover, the 'Advanced Print Setup' has also completely greyed out too. So far I've deleted/moved the preferences file but still there's no change in the status quo. Could someone help me out please? Is this a result of a bug in macOS Sonoma? I'd really appreciate your reponses.

Thanks.

Correct answer manuelfhp

All documents were printing as image. Even changing and turning off the option "print as image" in advanced print options..

I've removed and installed and old version of Adobe Reader .

My system MacOS Sonoma , I've download adobe version before sonoma.
Now it's working.

Adobe is respecting my printer options correctly

https://get.adobe.com/br/reader/otherversions/

Show previous replies

S

Sanskriti25301689lla0

Participant

Hi Bhoosh,
This is due to deprecation of PSNormalizer tool from macOS Sonoma onwards, Currently Print as Image is only supported in Reader.
Poster button is grayed out as Poster Printing was never supported in case of print as image.
Releaes Notes for more info - macos-14-release-notes#Printing

Thanks

B

BhooshNAuthor

Participant

Thanks Sanskriti, I really appreciate your insightful response.

At this point, I can only hope that either Adobe or Apple has an update coming up to sort this issue out. Removing a key feature from a critical tool and that too in an overnight update is agonizing for the end-users.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded