Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

Yeah I see that now... I need version 9..

Sorry Mar Tay, not a fix, just a link to V8.10

I tried foxit but had issues with some documents (nothing would show up in FoxIT but would in adobe)

Hi Nate - I believe that it was MarTay that suggested a great program as an alternative - FoxIt.

I'm using it now - loads a lot quicker, takes up far less drive space and seems [still beta testing it before I buy it] like a super alternative.

http://www.foxitsoftware.com/

I did not enjoy the rather cavalier attitude from Adobe on providing a fix for 9.0. Had a support ticket in for two weeks and finally got a message stating that unless I had a support program, they wouldn't help me.

That was the convincer for me. I've been using FoxIt since.

Hope this helps.

Bill

Allen,
Does that link you posted have any fixes in it?

I am downloading it now. and what about adobe Acrobat any word on the repair for that one?
Thanks.

I'm very frustrated with Adobe on this one.

-I've submitted a bug.
-Opened an Adobe Support case.

Now, I need to provide a solution for our company. It will need to be a different software package.

for those in dire need (like I was....)

f*p://ftp.adobe.com/pub/adobe/reader/win/8.x/8.1/enu/AdbeRdr810_en_US.msi

f*p://ftp.adobe.com/pub/adobe/reader/win/8.x/8.1/enu/AdbeRdr810_en_US.exe

Well, it appears that all things change and all things remain the same.

I finally got someone to respond to my request for help in tech support! Monumental!

Here's what they said, after two weeks in waiting - [paraphrased, of course]

"I'm sorry but you do not have a service plan for the new version of Acrobat Reader 9.X

Buy a service plan so that we can help you straighten out the mess that we caused with a program that was too buggy to publish to begin with."

In the interim, I uninstalled the derned thingie and found a great program on the net that loads quicker, only takes up about 3mb of room and works like a charm!

Thanks to the great contributors here who directed me to the program and who have supported the issues I've had.

B [who sometimes needs a rude awakening to accept the fact that a LOT of companies need some mentoring in customer service]

Of course the version 8 deployment installer is nowhere to be found anymore. Maybe they realized many people were downloading it and thought that it was an error?

What is it now, do you have too much customers? It looks like you're trying hard to lose some!

Mark - got it and filled in same. That turned into another screen that indicated that they will probably not reply.

At the very least, this was an exercise in on-line venting. At the most, perhaps we'll get both a reply and a fix.

Thank you so much for your post. I appreciate the support.

Bill

Bill, please refer to earlier in this post for the link to report the bug.
It will give you the opportunity to submit your own note to Adobe.
Click the "previous" button below until you see it.
_mark