Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

Thanks so much! I'll look it up.

I appreciate the support - maybe you could drop a note to Adobe. . . :-/

Bill

A lot of folks around here seem to recommend this one: http://www.foxitsoftware.com/

Can you make any recommendations at all? I'll go on C-net later and do a review.

Just venting here but I've uninstalled and reinstalled the program 3 different times without a solution. I guess it IS time to move on.

This is just so unlike Adobe - putting out a product with known issues. . .

>I'm currently 8 projects back because I can't read pdf files that clients have sent me.

Not sure why. There are numerous free PDF readers out there. Try a different one.

Hello Andrew and all -
I've had an open ticket on this in tech support for a while and in reading some of these threads - I'm still confused.

I'm on a 32 bit Vista platform.

It appears that the best answer that I see is to uninstall this trouble maker and find a copy of the last version.

I'm currently 8 projects back because I can't read pdf files that clients have sent me.

I'll check back here from time to time but if anyone has a better suggestion,I'm up for it.

Bill

Its pathetic, even a request for V8 was closed by support. when I reopened it my case "disappeared"!

I can't quite believe this is still outstanding.

Regardless of how bad this looks on Adobe as an example of their apparent disregard for existing customers, they are actually selling a product that claims to be compatible with Windows environments. It is not. A subset does not equal the full thing and Adobes beta testers have really fallen short of the mark on this one.

Like other customers I have ended up being forced in to implementing alternative products. The response times have been abysmal and it is inconceivable how badly Adobe has handled this. Senior representatives should have stepped in to calm things down, but it looks like the damage has been done now.

It's not atypical for Adobe to be slow with development (getting with 64 bit years later than everyone else springs to mind) but this is a known bug and should be given priority over new feature sets.

I posted it too!
I also called them again... "we are aware of the issue,they sent me a link to this thread as a work around, and then... Thank you for calling."

Thanks Ethan for that link - posted our issue there - hope it helps get Adobe moving more quickly.

FWIW, I get similar symptoms with a very simple configuration.

Users homed to C: work fine.
Users homed to D: don't work.

Vista Ultimate 64 Bit SP1.

I don't claim this is the same issue, but the symptoms look the same to a user (me).

I also see this w/ the Picture Manager accessory of Office 2007.

Moving to Foxit seems to fix the Reader (but not the Picture Manager) problem. I'm unlikely to go back until this is well and truely fixed.