Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

"In this forum, I discovered the existence of Foxit. I've just installed it, I think this is definitely the best "fix" at the moment..."

For the reader this is true, but acrobat pro still has the problem..

It's incredible. Such a fatal bug in a final version... I wonder which kind of testing they have at Adobe...
I'm a "free version" Reader user, I haven't paid for Acrobat Reader so I cannot complain that much.. but I imagine how pleased should be Pro version users...
In this forum, I discovered the existence of Foxit. I've just installed it, I think this is definitely the best "fix" at the moment...

Oh well maybe it will be fixed in a few years.

Awesome?

Well, we have our answer.
]"We don't know when the next update will be released.
]I am very sorry for the inconveniance."

(sic)

I love being an Adobe customer.

I received an update earlier today:

]There is no solution yet.
]The issue will be fixed by the next Acrobat update. Please make sure your auto updater is active and/or check the Adobe website for updates.

That's all I was given. I have enquired as to if there is an expected timeframe for said update.

Thank you James,
My case on the issue was closed in a similar way and the work around is not working for us either.

I called Adobe again today to enquire on the status of my support case for this. It was raised 3 months ago on Saturday.

After 20 minutes on hold, here's how the conversation went after I gave him the case number:

"Oh, this is an old case."

- "Yup"

"Uh, it seems to have been closed for some reason."

- "OK, that's interesting as I specifically agreed with the last guy it would not be closed until a fix was available."

"... the person who closed it does not work here any more."

GREAT.

I then spent the next 10 minutes explaining to this poor guy (who was clearly not near the support level dealing with this kind of problem) why the workarounds that had been previously suggested were completely unsuitable for enterprise implementation. He admitted all he could do is pass that feedback back up as he had no further information. He said he would get back to me ASAP.

I'll keep you posted.

It's just when it costs so much money you would think a major bug like this would be A, discovered by beta testers before the 9 release or B, fixed by now as it has been many months and when every other application was updated in CS4 I would have at least expected a ver 9.000001 that would just fix this very annoying bug as apart from this the program is quite good.

As I understand it, Acrobat looks at the root of the UNC share and then tries to create a folder which alredy exisits consisting of the name of the user. There is no error handling in the code so the program just crashes. The error seems to be in one dll file.

I had to give people log on locally rights just to use this program and this makes the machines less secure as it is harder to apply security.

To downgrade to acro reader 8 and install Foxit for those that get ver. 9 pdf documents is our best solution, and more and more people are liking foxit ... so we are contemplating to just start to use foxit for all our pdf needs since Adobe is not willing to fix this... Too bad really, they must be driving alot of customers away...