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Participant
July 5, 2008
Question

Reader 9 won't open PDF from web browser

  • July 5, 2008
  • 167 replies
  • 116099 views
I just installed Reader 9, and now when I click on a link to a PDF on a web page I get this message: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." Since I AM running version 9, this seems peculiar. Any ideas?

Mary
    This topic has been closed for replies.

    167 replies

    Participant
    March 11, 2009
    We run FF2 with Acroread 9. The browser can not open pdf inside the browser on some user. The fix is to remove the Acrobat 7 or 8 in the current user reg.
    Participant
    March 11, 2009
    Downloaded Adobe Reader 9 but unable to get it to respond. Any files downloaded using it are not transcribed from "computer language" Can you help?
    MichaelKazlow
    Legend
    March 11, 2009
    Dennis,

    Please start your own thread. Your question is different than the one
    you have posted on.

    Mik
    Participant
    March 3, 2009
    Hi folks,

    I'm using Adobe Acrobat Reader 9.0. I can not open .pdf files with Opera 9.64. I moved a copy of C:\Program Files\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll to opera plugin directory. But it did not work. I'm using Vista Home Premium 32-bit and my Adobe Acrobat Reader language is Turkish. Does it matter?
    Participant
    March 3, 2009
    Well, I've been through all the loops specified in the above problem messages and I still cannot get Adobe Reader to work. I'm down to just Abobe Reader 6.0.1 plus a few updates to the 6 file I cannot pull up a pdf file to read, just the little "x" box in the corner of the page. I went to Add/Remove programs and checked the "Fix the problem" box and all I get is a note that says The feature that you are trying to use is on a network resource that is unavailable. I am totally lost on this reader issue. Any help would be appreciated.

    Jim
    Participant
    February 28, 2009
    After trying several of the above fixes with no luck; what finally worked for me was clicking on 'help' at the top of Adobe Reader 9 then clicking on 'Repair Adobe Installation,' then restarting the computer.
    Participant
    February 20, 2009
    I'm using the Adobe Customization Wizard 9 to create a package I will deploy through AD or Altiris. I'm having the same problem were it won't open a PDF in the browser. I know the simple fix of uncheck/check the 'Display PDF in Browser', that won't work for my enterprise deployment. I found the following registry keys and they "seem" to work. Does anyone know if they will interfere with any installed versions of Acrobat Std/Pro? Is there any better fix? Has adobe got involved yet? I do not have a service contract so I can't ask them? Thanks for the help.

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\acrobat\Default Icon]
    @="C:\\Program Files\\Adobe\\Reader 9.0\\Reader\\AcroRd32.exe"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\acrobat\shell\open\command]
    @="C:\\Program Files\\Adobe\\Reader 9.0\\Reader\\AcroRd32.exe /u \"%1\""

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SOFTWARE\Adobe\Acrobat\Exe]
    @="\"C:\\Program Files\\Adobe\\Reader 9.0\\Reader\\AcroRd32.exe\""
    David_Batson
    Participating Frequently
    February 20, 2009
    Scratch that last post of mine. PDFs were opening in my browsers in Windows 7 beta, but now it's reverted back to the old behavior. No more PDFs. :(
    David_Batson
    Participating Frequently
    February 20, 2009
    I did eventually get Adobe Reader 9 to open PDF's in my browsers by uninstalling Adobe Air and Acrobat.com using "Programs and Features" in Windows 7 beta (same as "Add or Remove Programs" in previous Windows versions). This was only after a fresh install of Windows 7 beta and a fresh install of Adobe Reader 9.

    After installing Adobe Reader 9, I opened Adobe Reader and accepted the License Agreement, then I closed Adobe Reader. Next I uninstalled Adobe Air and Acrobat.com. After that pdf's were opening fine in Opera 10a and IE8. Didn't try Firefox as I don't have it installed, but I believe it would work.
    Participant
    February 20, 2009
    Thanks for the advice, Foxit solved the problem. Adobe needs to fix this frustrating experience with Adobe v9!
    Participating Frequently
    February 8, 2009
    say what is th number of that suggestion you tried successfully?