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Participant
July 5, 2008
Question

Reader 9 won't open PDF from web browser

  • July 5, 2008
  • 167 replies
  • 116098 views
I just installed Reader 9, and now when I click on a link to a PDF on a web page I get this message: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." Since I AM running version 9, this seems peculiar. Any ideas?

Mary
    This topic has been closed for replies.

    167 replies

    Participating Frequently
    February 5, 2009
    well I'm glad you got your problem fixed. I, too, was going to uninstall reader 9, and possibly go back to an earlier version. However, I have a compouind problem in that my machine simply will NOT allow me to uninstall reader 9. I even paid for online support from Geek Squad but they could not uninstall it either. I think I may have downloaded the software from Hell.
    Participant
    February 4, 2009
    I finally called our computer people who came out. He uninstalled Adobe 9.0 and reinstalled reader and writer. He also installed the driver on our scanner I had recently reconnected to the problem computer. Apparently I did not install the writer possible causing the problems opening our federal courts electronic filings.
    I suggest to uninstall all and reinstall making sure all programs are loaded, reader and writer.
    Good luck Tom on solving yours.
    Participating Frequently
    January 30, 2009
    Deb, it appears you and I are in the same boat - up the river without a paddle. If you receive or figure out a solution, please let me know and I'll do the same. Help!!!!!!!!!!!!!!
    Participant
    January 30, 2009
    I keep getting the same error. We still have Adobe Reader 5.0 still on the computer. Reader 8 is there and just updated to Reader 9. Should I uninstall Reader 5.0? Uninstall all and just reinstall 9? I'm pulling my hair out and need help soon.
    Thanks for the suggestions.
    Debbie
    Participant
    March 10, 2010

    I had the same problem, after reading all the post I removed reader 9. I then went to adobe website to restall  9. Before I restalled the software I registered with adobe. IT WORKS with all browsers.

    Participating Frequently
    March 10, 2010
    No text available
    Participating Frequently
    January 30, 2009
    Well I suppose I have multiple problems with Adobe. Mine started out like the above - could not open e-mail attachments - until I stated trying to " fix" the p[roblem. I cannot even open v9, NOR wil it allow me to uninstall it. I have nebver heard of this situation before.
    Participant
    January 30, 2009
    I have Vista 64 bit annd after installing v9 I started having the problem of showing pdf's in web pages. I ran Adobe Acrobat Pro 9 and let it install an update....my ie browser then started showing pdf's again.
    David_Batson
    Participating Frequently
    January 29, 2009
    I tried the "Help, Repair Adobe Reader Installation option", but it did not fix my problem of opening pdf's in a browser in Windows 7 Beta.
    January 29, 2009
    I had the same problem as No.87 - I used the solution provided by No. 74 - Open Adobe Reader 9 and click the Help, Repair Adobe Reader Installation option - it worked instantly.

    Judith Slaughter
    January 29, 2009
    I am having similar trouble - pdf file attachments will not open from Outlook Express. It only began to happen after I installed Adobe Reader 9.

    Has anyone else had this problem and found a solution?
    David_Batson
    Participating Frequently
    January 28, 2009
    Yes, I know I can choose not to display in web browser and that works. However I want to get it to display in the web browser as it should.