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A
Andrei32933504ateh
Participant
October 15, 2023
Question

Recognize text Japanese not working

  • October 15, 2023
  • 1 reply
  • 812 views

After hours and hours of searching on internet i still dont find how to fix this problem , i got the Adobe Acrobate Pro (35.99euro/month) for nothing, is dont work , tiff, png, convert to docx and after reconvert on pdf, just nothing

And all i got is that message :

I already restart my windows 10, i already check version is the last one, i already try repair instalation, i already shut down the electricity in all my neighbourhood and restart my computer, still got this annoing message. I dont know if this bug is on next spring of adobe teams or in "pipeline" or whatever fency terms to make you pay 36euro for a bad product , but should be.

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 17, 2023

    Hi @Andrei32933504ateh 

     

    I hope you're doing well.

     

    I wanted to share a helpful discussion on the Adobe community regarding Japanese OCR. You can find it here: Japanese OCR Discussion. Take a look at the correct answers marked in the thread and see if any of them work for you.

     

    If you have any further questions or need more assistance, please let me know.

     

    Regards,

    Amal

    A
    Andrei32933504atehAuthor
    Participant
    October 18, 2023

    Is really not helping, i try already all things, also almost of posts are from 2018, almost 5 years

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 18, 2023

    Hi there

     

    Thank you for reaching out with your Acrobat issue. To assist you better, I'll need some additional information.

    1. Please provide the version of Acrobat and your operating system. You can find your Acrobat version by going to "Help" > "About Acrobat." Ensure that you are using the most recent version, which should be 23.06.20360. If not, you can check for updates by going to "Help" > "Check for updates" and make sure to reboot your computer after updating.

    2. It would be helpful to know whether this issue is specific to a particular PDF file or if it affects all PDFs. If it's a problem with a specific file, kindly share the PDF in question with us so we can examine it on our end and provide a more targeted solution.

     

    Also, check out the correct answer here https://community.adobe.com/t5/acrobat-discussions/ocr-not-working-with-japanese-and-chinese-but-ok-with-english-and-german/m-p/14166679#M434745 and see if that works.

     

    Your input will greatly assist us in diagnosing and resolving your Acrobat-related concerns. Please don't hesitate to get back to us with the requested information, and we'll do our best to assist you further.

     

    ~Amal

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