Skip to main content
R
Rune32062765ak8y
Participant
September 4, 2023
Question

Shared files not available

  • September 4, 2023
  • 3 replies
  • 2361 views

Hello. We're having problems with Adobe. Can't open shared links. "Shared file is not available message: We're still working on getting this shared copy done. Try updating after a few seconds." But we wait for hours and nothing happens.

    This topic has been closed for replies.

    3 replies

    D
    dirkh70978478
    Participating Frequently
    July 8, 2024

    Dear all,

    I am having the same problem: I received shared files, but ADOBE cant open them. I dont have the files, so a re-upload is not possible. What to do?

    Thanks,

    K
    Kathleen32563411bam5
    Participant
    October 31, 2023

    I have found a work around.  I have to manually upload my file to the cloud and then I can share from there.  It's clunkier bur it works.

    alyssac10067297
    alyssac10067297
    Participating Frequently
    October 31, 2023

    Thanks. I wll have to figure out how to do that - is it through Indesign or through the cloud or through Acrobat? 

    K
    Kathleen32563411bam5
    Participant
    October 31, 2023

    I did it through Adobe online.  

    K
    Kathleen32563411bam5
    Participant
    October 31, 2023

    I am having the same issue and cannot figure out what the issue is.  Did this resolve itself for you?

     

      alyssac10067297
      alyssac10067297
      Participating Frequently
      October 31, 2023

      I've been having the same issue and after some explanation got an answer, but I don't know how to do what they are telling me to ("Just cancel it," "just stop it.")  I'm not seeing any way to do that, and also won't that cancel the link? 

       

      Re: Interactive PDF link not working - Adobe Community - 14196295

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices