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alyssac10067297
alyssac10067297
Participating Frequently
October 30, 2023
Question

Interactive PDF link not working

  • October 30, 2023
  • 1 reply
  • 2145 views

I keep getting this message when exporting an interactive PDF: "Shared file not available We're still getting this shared copy ready. Try refreshing after a few seconds."  (It never becomes available). I've updated Indesign, still getting this message

. No errors in the file. 

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    1 reply

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 30, 2023

    What are you linking to?

    alyssac10067297
    alyssac10067297Author
    Participating Frequently
    October 30, 2023

    The link is to the interactive PDF. I send the link as proofs. 

     

     

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 30, 2023

     

    1) I choose Export; it  gives me the option to make an interactive PDF, I click "Save" 

    2) I click "Export" ]

    3. It opens up as Adobe Acrobat file; it does save it as a PDF to my drive also. If I click on the link icon it gives me a link (SEE BELOW). It also says it's uploading to Adobe's cloud storage. 

     

    4. It then gives me a link that looks like this: 

    https://acrobat.adobe.com/link/review?uri=urn:aaid:scds:US:79b89422-423c-362d-af0c-bba341229b92

     

    4. The problem happens when I get this message: 

     

    I've been following this process for a few years, and it's worked fine. But lately this has been happening and not sure why.


    Ah...okay....the Adobe prompting you to save to the cloud. Just cancel it and be done with it.
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