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CEYYUHN5F9E
Participant
June 11, 2021
Question

Texts are Blurly, Cant read it and it hurts my eyes

  • June 11, 2021
  • 1 reply
  • 561 views

Guys, you can clearly see it is not smoothy. Hard to read,also tried to zoom in but nothing changes. I drag that file to google chrome and it is very clear and readeble. Dunno why it happens on adobe acrobat reader app. Waiting for your helps ty.

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
June 14, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you are unable to read the PDF in Acrobat Reader DC as the text is blurry and not clear.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check? If the file is stored on a shared network/drive please download it to your computer first and then open with Acrobat Reader DC

 

What is the version of the Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed go to Help > Check for Updates

 

Also, please try to reset the Acrobat preferences to default as described in the help page https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if tat makes any difference.

 

If it doesn't work please create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check.

 

Note: Web browsers use their own PDF mechanism to render and display the PDF content and they are not Adobe dependant .

 

Regards

Amal

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