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Participating Frequently
January 18, 2008
Answered

"There was an error opening this document. The filename, directory name, or volume label syntax is i

  • January 18, 2008
  • 41 replies
  • 82155 views
"There was an error opening this document. The filename, directory name, or volume label syntax is incorrect."

I tried different versions, no avail.

I think it has to do with the password somehow, but I do not know. I can copy the files from the web folder to my desktop and they open fine (after entering the password AGAIN), but I can not open them directly form the web folder - it does not ask for the password again, just pops up the error.

Adobe's support really upset me (insert explicative here) by keeping me on the phone for 20 min, collecting all sorts of information about me (not the problem) with some lady who barely spoke English, just to tell me to go to the website. No surprise they need to charge for tech support, customer service is doing everything but "service". I hate companies that do this. I am thinking of using another PDF reader, I have heard good things about them. Check

http://en.wikipedia.org/wiki/List_of_PDF_software

Has anyone ever been able to find a fix? I can not find anything on this site.
    This topic has been closed for replies.
    Correct answer Divine_reliability16B8

    We are running windows Vista for us saving the file and renaming it worked.

    Thanks for the advice

    41 replies

    _SLawson_Author
    Participating Frequently
    January 22, 2008
    No responses... (no surprise).

    Just went through a couple Windows tech sites and did not find a match for the error.

    Definately an Adobe glitch.