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dianar30180588
Participant
February 1, 2016
Answered

Unable to convert a PDF file into Word || Adobe ExportPDF

  • February 1, 2016
  • 32 replies
  • 37143 views

I signed up for the basis acrobat reader conversion program, however it will not let me convert PDF to Word.  I have looked at the troubleshooting tips and the how to tips but after I sign in it just says this is not supported and directs me back to sign up for the conversion program.  I would much rather talk to someone but I can't seem to find a number to call or the option for a chat.  I have a PC.  Any help would be appreciated.

      This topic has been closed for replies.
      Correct answer AadeshSingh

      Hi dianar30180588,

      Try to use the Export PDF service online https://cloud.acrobat.com/exportpdf

      Regards,
      Aadesh

      32 replies

      Show previous replies
      C
      cep30093013
      Participant
      November 13, 2017

      In my case the link given at the beginning of this thread only converted page 1 of 9 into word. The Adobe reader programme on my computer does not acknowledge that I have now paid a subscription - which I had no choice but to do. So, the subscription is not doing what it said it would. I'm guessing you are based in the US so zero consumer protection, certainly for non US customers. Shame, I had Adobe pegged as a good thing. No longer!

      robertask26967771
      robertask26967771
      Participant
      November 1, 2017

      Can I have a phone number to call to your technician? I HAVE CONVERTED MY PDF INTO WORD DOC, BUT IT DISTORTED EVERYTHING. I need one of two things from you. 1. to convert my PDF CV into word doc(without distortion), IN ORDER  amend my CV and convert again into PDF. OR 2. Find a way how I CAN type on PDF in order to edit (AMEND) my CV. If this is not possible I would like to get my money back.

      Regards,

      Robertas

      L
      Lmcyber0123
      Participant
      December 23, 2017

      I paid for an annual subscription to Adobe Export PDF, and it will convert to word, but the word doc is not configured as the original doc.  I have had this program for quite a few years and never had a problem till a few months back.  What is the problem? 

      Please advise!

      AnandSri
      AnandSri
      Legend
      December 25, 2017

      Hello Lmcyber,

      We apologize for the inconvenience caused, the record shows that you have an active subscription to  Adobe ExportPDF on your current Adobe ID.

      Please refer to the following KB for more information about converted Document quality Text is garbled in converted file | ExportPDF

      Let us know how it goes.

      Regards,

      Anand Sri.

      arriet61014461
      arriet61014461
      Participant
      October 17, 2017

      May I please call someone?  Or is it possible for someone to call me:  [Personal information removed by moderator.  Please use the PM system.]

      mop141
      mop141
      Participant
      November 17, 2017

      I signed up today as well and quickly cancelled because I could not get it to work and I read, they have not been able to get it to work for years. I am going to monitor the forum and see if they ever get  a solution before I try it again.

      D
      duncans32136146
      Participant
      October 11, 2017

      The software does not convert from PDF to word.  How do I do that?

      B
      bobbym37632629
      Participant
      October 11, 2017

      Okay Thanks

      J
      jamess85314839
      Participant
      October 9, 2017

      thank you worked perfectly

      K
      kims82914296
      Participant
      October 9, 2017

      I've had to upgrade my laptop at work but I no longer have the option of changing PDF files even though my subscription has been renewed.

      How do I fix this?

      T
      trenaw6856660
      Participant
      September 21, 2017

      this is the error message that I keep getting.

      reinaldop9089513
      reinaldop9089513
      Participant
      September 15, 2017

      Is not working for me. says file is unknown and cannot convert yet it opens up in adobe and gave me the option to convert it and made me pay for sub but now is not working. what a scam!

      T
      Test Screen Name
      Legend
      September 15, 2017

      stevem, worth trying again, it just worked for me.

      Show more replies
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