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dianar30180588
Participant
February 1, 2016
Answered

Unable to convert a PDF file into Word || Adobe ExportPDF

  • February 1, 2016
  • 32 replies
  • 37143 views

I signed up for the basis acrobat reader conversion program, however it will not let me convert PDF to Word.  I have looked at the troubleshooting tips and the how to tips but after I sign in it just says this is not supported and directs me back to sign up for the conversion program.  I would much rather talk to someone but I can't seem to find a number to call or the option for a chat.  I have a PC.  Any help would be appreciated.

      This topic has been closed for replies.
      Correct answer AadeshSingh

      Hi dianar30180588,

      Try to use the Export PDF service online https://cloud.acrobat.com/exportpdf

      Regards,
      Aadesh

      32 replies

      Show previous replies
      S
      stevem43143096
      Participant
      September 15, 2017

      I get an error message.

      O
      octavia_mmabathk50129056
      Participant
      September 15, 2017

      OK, I managed to sort it out. Thank you.

      T
      Test Screen Name
      Legend
      September 12, 2017

      If you save a PDF from Word, Adobe Reader will open it. Don't save a PDF unless that's what you want.

      A PDF is not really editable. Keep the DOC or DOCX file.

      eliseb23794993
      eliseb23794993
      Participant
      September 11, 2017

      Thank you so much for this help!  It works, and I am very grateful!!!

      M
      mahendra kumars96884692
      Participant
      September 6, 2017

      any power point file is not open kindly give me solution immediately please.

      T
      Test Screen Name
      Legend
      September 6, 2017

      Open PowerPoint files in PowerPoint not Adobe Reader.

      willies55744255
      willies55744255
      Participant
      August 26, 2017

      I signed up for the annual support.  I went to the export file and I wanted to convert to an excel format. it want let me convert so I could edit and formulate

      I saved it today August 26, 2017

      barryl34664200
      barryl34664200
      Participant
      August 12, 2017

      This is extremely frustrating that a common problem with file conversion has been going on for several years.  Several threads and forums say to connect http://cloud.acrobat.com/exportpdf

      The problem is every time I connect there is says "We're Sorry, Unable to Connect"  We apologize for the inconvenience.

      I am sorry I subscribed to this conversion service as it has only worked 1% of the time I have tried to use it.

      If you want to take people's money for software, then be prepared to work for it when there are technical issues. This needs a fix and fast.

      Poorvi Singhal
      Community Manager
      Poorvi SinghalCommunity Manager
      Community Manager
      August 14, 2017

      Hi,

      We are sorry for the inconvenience caused to you.

      Can you please let us the know the error you are observing while converting pdfs using Reader?

      Please upgradeAdobe Acrobat Reader to the latest version from Help > Check for Updates.

      Regards,

      Poorvi

      mikec51164489
      mikec51164489
      Participant
      August 23, 2017

      All looks fine... but when I print incoming invoices it only prints the header and footer... content is blank

      dhawalg37688518
      dhawalg37688518
      Participant
      August 8, 2017

      it is showing conversion failure

      K
      kens34473726
      Participant
      June 23, 2017

      I keep getting security setting do not allow an export to happen. I think it is important that this is explained to all purchasers in advance as I was not aware that security setting on a PDF file saving to my hard drive would impact the export to excel

      Karl Heinz Kremer
      Community Expert
      Karl Heinz KremerCommunity Expert
      Community Expert
      June 23, 2017

      You need to be able to extract content from the PDF in question in order to export to Word or Excel or any other format. Otherwise you could circumvent the security settings that are in place by exporting and then converting back to PDF, which would give you a new PDF with the same content, but without the security settings and the protection that comes with them.

      ephraimn78824388
      ephraimn78824388
      Participant
      June 17, 2017

      The problem I am having is that my old computer had crash, so I loaded my adobe acrobat 9 pro on my windows 10 computer, however it will not visualize the item(letter or photo ) placed on the printer to scan as it normally does.   In short I can't scan anything as I used to. I need some help. Thanks

      Karl Heinz Kremer
      Community Expert
      Karl Heinz KremerCommunity Expert
      Community Expert
      June 17, 2017

      Acrobat 9 is not supported on Windows 10. Problems with scanning is one of the symptoms. You either need to upgrade Acrobat, or downgrade your OS version. One option is to run Acrobat in a virtual machine on top of Windows 10. That's what i do for older versions of Acrobat.

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