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determined_Jubilee9849
Participant
Aug 30, 2024 12:38 AM UTC
Question

アプリについて

アップデートしてから読みこみがかなり遅く感じられます。

アプリレビューに書いてある再インストールや再起動などを試しましたが改善されず。。。

 

 

OSはアンドロイド14です。

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5 replies

Amal.
Amal.
Legend
Aug 30, 2024 6:24 AM UTC

Hi @determined_Jubilee9849

 

I hope you're doing well, and thanks for reaching out!

 

Could you please provide a bit more detail? Is the slowdown occurring when you try to open the PDF file, or is it happening when you launch the application itself? To help us understand the issue better, it would be great if you could share a short video showing the steps you're taking and the problem as it occurs.

 

We are here for help, just need more info.

 

~Amal

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determined_Jubilee9849Author
Participant
Aug 30, 2024 6:40 AM UTC
お返事ありがとうございます。

PDFを開いたときに遅くなります。アップデート前はそのようなことがなかったです。
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Amal.
Amal.
Legend
Aug 30, 2024 1:25 PM UTC

Hi there

 

To help us understand the issue better, it would be great if you could share a short video showing the steps you're taking and the problem as it occurs.

 

~Amal

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