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Participant
April 1, 2024
Question

결제했지만 앱 사용이 안됨

  • April 1, 2024
  • 1 reply
  • 205 views

 

어떤요금을 얼마나 결제해야 앱을 사용 할 수 있나요

 

 

 

 

 

 

 

 

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1 reply

S_S
Community Manager
Community Manager
April 3, 2024

Hi @준미364398307kkg,

 

Hope you are doing well. Thanks for writing in!

 

From the screenshots, it looks like you have purchased multiple subscriptions for Acrobat.

Please log in to https://adobe.ly/4aChudn to check for any/all active subscriptions on your account.

 

If you see more than one subscrption for the same app, you can proceed with the cancellation from there.

 

Hope this helps.


-Souvik

 

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