구독 취소해주세요
1년 결제만 했는데 올해 또 결제시도가 있었고
결제정보가 바뀌어 결제가 되지는 않았습니다.
1년 결제만 했는데 올해 또 결제시도가 있었고
결제정보가 바뀌어 결제가 되지는 않았습니다.
Hello @ubin378952896bh3,
Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/3VHwwdo)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3VHwwdo)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Hope this helps.
Thanks,
Souvik.
Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.