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Participant
Jun 9, 2025 4:34 AM UTC
Answered

중복결재

안녕하세요

6월7일 6:55 30,800   7:41  46,200  중복 결재  매달 결재로 30,800 결재 되고 46,200 취소 처리 부탁 드립니다.

저번달도 중복 결재 되것은  보상 처리가 안되나요?? 조덕영 010 3748 5853

justlearn
justlearnCorrect answer
Community Expert
Jun 22, 2025 9:51 PM UTC

@chonet64 you need to cancel it through you adobe.com account; Adobe doesn't know if you are using two accounts.. our team has several adobe accounts, so it's better if you do it. https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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2 replies

Inspiring
Jun 23, 2025 12:44 AM UTC

Hi, please reach out to our chat support here if you still need help with canceling your plan. https://adobe.ly/44qK69b. You can also reach out to our Adobe care team here on X https://adobe.ly/4l0ZY8A and send them a DM with your Adobe ID email address. 

Thanks

^SV

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justlearn
Community Expert
justlearnCommunity ExpertCorrect answer
Community Expert
Jun 22, 2025 9:51 PM UTC

@chonet64 you need to cancel it through you adobe.com account; Adobe doesn't know if you are using two accounts.. our team has several adobe accounts, so it's better if you do it. https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Translate
m