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Participant
August 9, 2023
Question

청약철회

  • August 9, 2023
  • 1 reply
  • 234 views

아니 adobe acrobat 무료체험판만 써볼려고 구독해 놓고 취소하는거 까먹어서 지금 90000원이나 나갔는데 한번도 사용안했는데 청약철회 해주세요

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1 reply

S_S
Community Manager
Community Manager
August 16, 2023

Hello @부계231567615k17i,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.