2 step Verification problematic

Question

I keep receiving g text messages from Adobe with a code number and I don’t know why?

Amal. · Answer

Hi Schajo

Hope you are doing well and sorry for the trouble. As described you keep receiving g text messages from Adobe with a code number.

Would you mind elaborating a bit more about text messages and code number from Adobe? Have you enabled the 2 step verification process? Please share the screenshot of the same for a better understanding.

When signing in to your Adobe account with your Adobe ID, two-step verification prompts you for a code before your Adobe ID password. This extra verification helps keep your account safe. You can choose to receive this code on your email address (default method) or mobile phone. You can also use an authenticator app, such as Adobe Authenticator, to generate a verification code.

Two-step verification for your Adobe account is optional but recommended.

For more information please checkout the help page: https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html

Hope this information will help

Regards

Amal

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