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Participant
June 14, 2025
Answered

7 days Trial Fraud

  • June 14, 2025
  • 1 reply
  • 186 views
  • It showed as 7 days free trial and deducted my 340 Rupees, Waste of money actually, I want my refund back.
Correct answer S_S

Hi @Yuvraj_Maru4580,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile. 

 

I checked your account registered with the community and saw that the subscription is still active on your account.

 

The free 7-day trial is available only when you opt in for the annual subscription. You were charged because you availed of the monthly subscription.

 

To learn more about cancellation, please click here: https://adobe.ly/3ZvjKjN

 

Also, to start the refund process, please visit the link below from Google: https://adobe.ly/44eX8qe.

 

Hope this clarifies your question.


Regards,
Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
June 14, 2025

Hi @Yuvraj_Maru4580,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile. 

 

I checked your account registered with the community and saw that the subscription is still active on your account.

 

The free 7-day trial is available only when you opt in for the annual subscription. You were charged because you availed of the monthly subscription.

 

To learn more about cancellation, please click here: https://adobe.ly/3ZvjKjN

 

Also, to start the refund process, please visit the link below from Google: https://adobe.ly/44eX8qe.

 

Hope this clarifies your question.


Regards,
Souvik.