Skip to main content
B
Bianca31985911wd4z
Participant
August 30, 2023
Question

7 Tage Testversion

  • August 30, 2023
  • 1 reply
  • 519 views

Hallo..

Ich wollte Acrobat Reader 7 Tage kostenlos testen. Ich habe es auch gleich wieder gekündigt. Statt Kündigungsbestätigung wurde mir bei Apple App Store  die Jahresgebühr von 77,- abgezogen. Wo kann ich mich jetz hinwenden??

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 26, 2023

    Hello @Bianca31985911wd4z,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

     

    You may refer to the below links for more.

     

    For Android

    Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

    Initiate refund from the store: Request a refund on Google Play - Google Play Help

     

    For iOS 

    Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

    Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices