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Gh11
Gh11
Participating Frequently
Jan 7, 2017 9:11 PM UTC
Question

A PDF shows pages as blank

When opened in Adobe Reader iOS 9.3.5 iPad 3, this PDF shows the pages all as blank.

I have previously posted this 2 months ago, one of the tech-support said we are working on it and when i ask in a comment about the problem no one is replying.

There is the PDF

http://shrek.unideb.hu/~adamkardos/temp/boox/Modern%20electrodynamics.pdf

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13 replies

ericsmiley
Participant
Nov 7, 2022 10:36 AM UTC

Stumbling across this 5 years later while trying to read a paper for my master thesis. It's kinda rediculous that Adobe, the inventors of PDF themseleves can't fix this bug, that's around for years and only on this platform.

@Don the Shon If this is still relevant to you. In my case I could fix it with the method of directly sending it from the browser to Acrobat Reader.

This is done, by opening the PDF in the browser and then using the "Open in..." Method on the bottom right.
It also worked from my cloud storage (Google Drive) and selecting the "Send to Acrobat" option.

 

Cheers

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    Souvik Sadhu
    Souvik Sadhu
    Legend
    Nov 25, 2022 12:41 AM UTC

    Hi @ericsmiley,

     

    Hope you are doing well. 

     

    Thank you for sharing the workaround. 

     

    Can you confirm if you still experience an issue opening a PDF in Acrobat Reader? Would you mind sharing a sample PDF with us for further testing?

     

    Look forward to hearing from you.

     

    -Souvik.

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    ericsmiley
    Participant
    Dec 16, 2022 2:02 PM UTC

    Hi Souvik,

    Sorry, but I can't remember the exact PDF source. I believe it was this paper here https://ieeexplore.ieee.org/document/6197172, or https://link.springer.com/chapter/10.1007/978-3-030-50578-3_7. Of course, I can't just send you this PDF because of licensing issues. Generally the Problem happened for multiple papers I found at Digital Libraries, you will find some if you look. 

    FYI, I used an iPad Mini 6 with all the latest Software.

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    Shutterfly
    Participant
    Sep 27, 2020 11:19 PM UTC

    I just posted about this because I'm experiencing it on my iPad (Sept. 20200) and also pay for the subscription.  I will be canceling the subscription since I'm not going to pay for an app that doesn't work where I need it to work.  Apparently in three years they haven't been able to fix it.

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    jenniferm967089
    jenniferm967089
    Participant
    Jan 10, 2017 7:51 PM UTC

    Hello!  I do apologize that I cannot be of more help other than to let you know that when I clicked on the link it opened for me.  I'm hoping you have your issue resolved already.  Have a great day!

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    Gh11
    Gh11Author
    Participating Frequently
    Jan 10, 2017 8:57 PM UTC

    Can you please be more precise? yes the link works, it opens normally in Adobe PC, in safari, in iBooks and every PDF viewer on iOS but not Adobe Acrobat on my iPad 3, iOS 9.3.5 and the tech-support agreed last time that there is the problem i stated.

    So does it work on Adobe Reader iOS with you?

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    MobileDeveloperCK
    Legend
    Jan 11, 2017 2:46 PM UTC

    Hi Gh11​,

    There is a defect in Acrobat Reader for iPhone and iPad that fails to display page contents properly.  This problem occurs with a specific type of PDF documents containing PDF syntax errors (that other PDF viewers ignore).

    Unfortunately, the defect has not been fixed in Acrobat Reader for iPhone and iPad yet.

    We apologize for any inconvenience caused.

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