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Slowman34
Slowman34
Participant
February 4, 2026
Answered

Aboneliğim aktifleşmiyor

  • February 4, 2026
  • 1 reply
  • 24 views

Ücretsiz sürümü kullanıyor görünüyorum aslında para hesabımdan tahsil edildi 274,99 TL.

    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have recently purchased the Acrobat Premium plan. 

     

    Please logout of the application and re-login using your Adobe credentials and see if that works. You may also try to restore the purchase, Tap on Profile icon > Subscriptions > Restore Purchase and see if that helps.

     

    Let us know if you still experience any trouble and need more help.

     

    ~Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 4, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have recently purchased the Acrobat Premium plan. 

     

    Please logout of the application and re-login using your Adobe credentials and see if that works. You may also try to restore the purchase, Tap on Profile icon > Subscriptions > Restore Purchase and see if that helps.

     

    Let us know if you still experience any trouble and need more help.

     

    ~Amal

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