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sevil_5558
Participant
August 31, 2024
解決済み

Abonelik iptali

  • August 31, 2024
  • 返信数 1.
  • 571 ビュー

Abonelik iptalini yapamıyorum yardım edermisiniz

解決に役立った回答 Amal.

Also, 120 TL was taken from my credit card this month. What is this?


Hi there 

 

Hope you are doing well and sorry for the trouble.

 

To manage your subscription and raise a refund request, please check the steps shared in the help article https://adobe.ly/4msQEuP and see if that helps. 

 

~Amal

返信数 1

Amal.
Amal.
Legend
September 2, 2024

Hi there,

 

I hope you're doing well, and thank you for reaching out.

 

I’ve reviewed the Adobe account associated with the Adobe ID you're using on this community and couldn’t find any active subscriptions. If you made your purchase using a different email address, please provide it via DM, so we can assist you further.

 

~Amal

E
erol_1388
Participant
August 20, 2025

I accidentally marked the annual membership subscription. I realized that later. I canceled my annual subscription. However, they wanted nearly 2500 TL from me. I was forced to pay that amount. I didn't think it was ethical to pay. I want this money back.

E
erol_1388
Participant
August 20, 2025

Also, 120 TL was taken from my credit card this month. What is this?

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