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Elsa237475814l1u
Participant
March 25, 2022
Question

Abonnement

  • March 25, 2022
  • 1 reply
  • 505 views

Bonjour, j'ai pris l'abonnement annuel à 71,99€ et je l'ai résilié dans l'heure qui suivait. J'ai quand même été facturée et je ne comprend pas pourquoi, puisque j'étais dans la période d'essais gratuit.

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
March 25, 2022

Hi @Elsa237475814l1u 

 

Sorry for the trouble you are facing. Here is a discussion link on the cancellation and refund issue. Kindly check out the steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

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