About cancling subscription

Question

I have cancelled the subscription for the acrobate PDF reader, but still it is taking the money from bank account. I try to cancle it show expired in apple id but in the app it show subscribed

Ria Tagra · Answer

Hi Gurwinder5FC7,

Hope you are doing well.

We are sorry, you're having difficulties. If you want you can seek a refund using the below help.

For IOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

For step-by-step instructions, see View, change, or cancel your subscriptions.

For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.

For more help, you can refer to https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

Regards

Ria

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