Skip to main content
hanniaxruiz
Participant
April 14, 2026
Question

Acabo de adquirir la versión premium y al intentar editar me manda a borrar datos de caché de play store pero aún así no funciona editar documento

  • April 14, 2026
  • 1 reply
  • 8 views

No puedo editar documentos me indica borrar caché de play store lo he borrado y aún así no puedo editar documentos

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    April 15, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    I have checked the Adobe account linked with the Adobe ID you are using on this community and unable to track any active plan for Acrobat premium. If you may have used a different Email for the purchase on Play Store, please logout of the app and re-login with the same email ID and see if that works. 

     

    Let us know how it goes.

     

    ~Amal