Hi,

Hope you are doing well.

Since you get the Access denied error while accessing the app, would you mind letting us know what is your registered country/region on Adobe account and the email address which is being used to login into the AppStore, does it have the same country/region registered?

Also, the correct application to run on the mobile device is Adobe Acrobat Reader. Please look for it into the Appstore and try installing it again.

Thanks,

Akanchha