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Participant
August 31, 2018
Answered

Access denied on iOS (thru google)

  • August 31, 2018
  • 1 reply
  • 1158 views

Acrobat reader keep saying “Access Denied You no longer have access to this service. Please contact Adobe Customer Support  (http://www.adobe.com/support/contact/ ) if you believe this is an error.”

I login through google. [Personal information has removed by moderator]

Custumor support redirected me to the forum.

Now I’m losing access to all the pdf files on my iPhone. This is getting urgent. Please help!

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Henryc,

Your Adobe account information shows that your registered country is China. Sorry to say, the Adobe Acrobat & Document Cloud services are not available in China.

So you wont be able to access it, and that is the reason you have been receiving the message "Access Denied You no longer have access to this service"

Hope this answers your query.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
August 31, 2018

Hi Henryc,

Your Adobe account information shows that your registered country is China. Sorry to say, the Adobe Acrobat & Document Cloud services are not available in China.

So you wont be able to access it, and that is the reason you have been receiving the message "Access Denied You no longer have access to this service"

Hope this answers your query.

Regards,

Akanchha