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Participant
Oct 9, 2024 11:56 PM UTC
Answered

Accidentally purchased adobe

I accidentally purchased a premium monthly at 13.49 A month how can I get my money back? 

Amal.
Amal.Correct answer
Legend
Oct 10, 2024 7:47 AM UTC

Hi @happy_Genie8001

 

I hope this message finds you well, and thank you for reaching out to us.

The availability of a refund depends on several factors, including the timing of your cancellation and the specific subscription plan you have purchased. To better understand the details of your eligibility for a refund, I recommend reviewing our official guide on the cancellation process. You can find all relevant information in this help article.

Please let me know if you have any further questions or need additional assistance. We're here to help!

 

~Amal

3 replies

Participant
Oct 17, 2024 6:56 PM UTC

Yes everything is all good thanks

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Participant
Jan 13, 2025 3:15 PM UTC

Hi happy_Genie8001,

 did you have any joy with your refund?

 I'm in the same position here 🙎

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Amal.
Amal.Correct answer
Legend
Oct 10, 2024 7:47 AM UTC

Hi @happy_Genie8001

 

I hope this message finds you well, and thank you for reaching out to us.

The availability of a refund depends on several factors, including the timing of your cancellation and the specific subscription plan you have purchased. To better understand the details of your eligibility for a refund, I recommend reviewing our official guide on the cancellation process. You can find all relevant information in this help article.

Please let me know if you have any further questions or need additional assistance. We're here to help!

 

~Amal

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