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happy_Genie8001
Participant
October 9, 2024
Answered

Accidentally purchased adobe

  • October 9, 2024
  • 2 replies
  • 574 views

I accidentally purchased a premium monthly at 13.49 A month how can I get my money back? 

    Correct answer Amal.

    Hi @happy_Genie8001

     

    I hope this message finds you well, and thank you for reaching out to us.

    The availability of a refund depends on several factors, including the timing of your cancellation and the specific subscription plan you have purchased. To better understand the details of your eligibility for a refund, I recommend reviewing our official guide on the cancellation process. You can find all relevant information in this help article.

    Please let me know if you have any further questions or need additional assistance. We're here to help!

     

    ~Amal

    2 replies

    H
    happy_Genie8001Author
    Participant
    October 17, 2024

    Yes everything is all good thanks

    B
    brendan_4097
    Participant
    January 13, 2025

    Hi happy_Genie8001,

     did you have any joy with your refund?

     I'm in the same position here 🙎

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    October 10, 2024

    Hi @happy_Genie8001

     

    I hope this message finds you well, and thank you for reaching out to us.

    The availability of a refund depends on several factors, including the timing of your cancellation and the specific subscription plan you have purchased. To better understand the details of your eligibility for a refund, I recommend reviewing our official guide on the cancellation process. You can find all relevant information in this help article.

    Please let me know if you have any further questions or need additional assistance. We're here to help!

     

    ~Amal

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