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Participant
August 29, 2022
Question

Acrobar reader pro android crashes

  • August 29, 2022
  • 1 reply
  • 462 views
Acrobat reader pro android keeps crashing. Not sure how to attach the full bug report zip given. If thats the bug report sent to me. And its not supported. ... I open a certain design file in pdf and it crashes. What now? I'm spending way too much time on this. People waiting for this one pdf
 
 

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1 reply

Participating Frequently
August 29, 2022

Hello @defaultvigsfv5wtdff 

 

I hope you're doing great.

 

As per my understanding, your Acrobat Reader mobile application is crashing when inserting a pdf.

 

Could you please help me with some details so I can understand the issue better: -

1. Share the zip file that you're having an issue with.

To attach a file, drag the file into the Attach Document box (under the comment box), or select browse, and then navigate to the file.

2. A video of the workflow you're performing while opening the document.

 

I am hoping to hear from you soon.

 

Regards,

Krutikka