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Participant
October 11, 2021
Question

Acrobat app

  • October 11, 2021
  • 1 reply
  • 474 views

My adobe acrobat app on my iPhone 12 keeps crashing I try opening it closes 

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1 reply

Ria Tagra
Inspiring
October 12, 2021

Hi @Yakov5C1E,


Hope you are doing well.

 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?

 

Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

For iOS Adobe Reader Mobile version: 21.09.01


For more help refer to:

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria

Yakov5C1EAuthor
Participant
October 12, 2021
Hi I appreciate
The problem with saving is if the app doesn’t stay open no way to save
And I checked I have the correct version 21.09.01
My phone is an iPhone 12 Pro thank you so much