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Participant
September 6, 2021
Question

Acrobat form number formatting issue

  • September 6, 2021
  • 1 reply
  • 855 views

Hi,

While creating a new fillable form in Acrobat Pro, I faced the following issue:

- In Switzerland we use the following number formats   11'222.33, where ' is the thousands separator and . is the decimal separator.

- In the Form, at "TextField" Properties -> Format, I've selected the correct format i want, which is 1'234.56

- When having preset numbers, or calculated numbers (by Javascript), the display is correct

The issue is when the user wants to enter a number, the user has to use the comma "," while entering the number, which is very confusing. Right after the input is finished and the field changes focus, the number will be displayed correctly. On Android devices its even worse, since for number fields, there is no comma in the number keypad.

 

Ive also tried the effects of "Settings->Language" and set to "as Operating System", but this does not change anything

 

What is causing this issue? Is there a setting on Acrobat what country/region the user is in? Like the region settings in windows?

This topic has been closed for replies.

1 reply

BarlaeDC
Community Expert
Community Expert
September 8, 2021

HI,

 

If you are wanting to target mobile devices with any degree of accuracy (without a lot of work), I would probably move away from a PDF form, there is just too many differences between how the PDF viewers works (even the ones from Adobe).