Acrobat gives me this message

Hello!

I hope you are doing well, and thanks for reaching out.

Could you please share more details about the issue? Are you using an Android or an iOS device? Please download the PDF file, save it locally, and then open it in the freeware Acrobat Reader app. Ensure that you are logged in with your Adobe ID (email).

See these articles to learn more about viewing PDF files: Android, iOS.

Let us know if this helps. We're here to help, just need more info.

Thanks,

Anand Sri.