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Participant
December 16, 2022
Question

acrobat ios document opened now lost - can i find it in cache?

  • December 16, 2022
  • 1 reply
  • 434 views

i got my ein from irs

i took a screenshot

but the actual number i just emailed to myself

 

i go now to the email and it is corrupt

irs is not answering the phone for days!

 

can i still find what i saw on the phone in the ios cache???

thanks!

 

 

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1 reply

S_S
Community Manager
Community Manager
February 6, 2023

Hi @paul27603109tami,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

If the file in the email is corrupt, we will not have any information about the file unless saved on Document Cloud. 

 

Have you tried checking if the file is on the recent list in the online portal: https://acrobat.adobe.com/link/

 

Hope this helps.

 

-Souvik.