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A
aftercosmos
Participant
April 2, 2022
Question

Acrobat Ipad can't connect to Google Drive

  • April 2, 2022
  • 2 replies
  • 2616 views

I've been having receiving this same error message everything I attempt to connect Acrobat to Google Drive. The Ipad software version is 15.3.1. I've tried deleting the apps and reinstalling them again. I've also tried shutting the iPad down and then restarting it again to no avail. For reference, I have an Adobe Cloud student subscription... if that is relevant. I've never had this problem before. Please help, I'm at my wits end. 😞

 

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    2 replies

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    April 4, 2022

    Hi @aftercosmos 

     

    As mentioned that you are getting the error while trying to connect to the Google drive location. Provide us a few more details to understand the issue better.

    1. Application version?

    2. iOS version?

    Make sure that both iOS and the app are up to date.

     

    Thanks,

    Harsh

    A
    aftercosmosAuthor
    Participant
    April 9, 2022

    Hi there,

     

    It's currently up to date. Software version 15.4.1. App is version 22.03.00.

     

    Thank you for your help!

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    April 12, 2022

    Hi @aftercosmos 

     

    Thanks for sharing the details. Could you please share a video that shows the issue clearly? 

     

    Thanks,

    Harsh

     

     

     

    A
    aftercosmosAuthor
    Participant
    April 2, 2022

    You know I'm really having problems when I can't form proper sentences lol 

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