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Participant
Jun 18, 2025 3:50 PM UTC
Answered

Acrobat keeps on closing/crashing

The Acrobat app keeps crashing on both my iPhone and iPad. I’ve tried restarting the devices, but the issue still persists. Is this a problem on your end or mine? I need to edit files as soon as possible, and this has never happened before.

Tariq DarCorrect answer
Legend
Jun 18, 2025 5:51 PM UTC

I am experiencing the same issue on two devices, including with a just downloaded adobe acriobat reader.  


Hello, 

 

This is an update. The fix for the issue has been deployed. 

Kindly clear the app from the background and try launching it again. Let us know how it works. 

 

Thank you for your patience and support. 

 

 

~Tariq



5 replies

JR Boulay
Community Expert
Community Expert
Jun 19, 2025 8:51 AM UTC

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

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Acrobate du PDF, InDesigner et Photoshopographe
Participant
Jun 18, 2025 3:55 PM UTC

Did you ever get a fix to this? I'm experiencing the same issue.

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Legend
Jun 18, 2025 3:59 PM UTC

Hello, 


Sorry for the troubled experience. 
We are of this issue. Product team is actively working on a fix for this issue. 

As soon we have an update will keep this discussion updated. 


~Tariq

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Participant
Jun 18, 2025 4:05 PM UTC

I am experiencing the same issue on two devices, including with a just downloaded adobe acriobat reader.  

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