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Participant
June 18, 2025
Answered

Acrobat keeps on closing/crashing

  • June 18, 2025
  • 2 replies
  • 356 views

The Acrobat app keeps crashing on both my iPhone and iPad. I’ve tried restarting the devices, but the issue still persists. Is this a problem on your end or mine? I need to edit files as soon as possible, and this has never happened before.

Correct answer Tariq Ahmad

I am experiencing the same issue on two devices, including with a just downloaded adobe acriobat reader.  


Hello, 

 

This is an update. The fix for the issue has been deployed. 

Kindly clear the app from the background and try launching it again. Let us know how it works. 

 

Thank you for your patience and support. 

 

 

~Tariq



2 replies

JR Boulay
Community Expert
Community Expert
June 19, 2025

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Participant
June 18, 2025

Did you ever get a fix to this? I'm experiencing the same issue.

Community Manager
June 18, 2025

Hello, 


Sorry for the troubled experience. 
We are of this issue. Product team is actively working on a fix for this issue. 

As soon we have an update will keep this discussion updated. 


~Tariq

Participant
June 18, 2025

I am experiencing the same issue on two devices, including with a just downloaded adobe acriobat reader.