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Micky5C1E
Participant
September 17, 2021
Question

Acrobat mobile doesn’t open pdf’s straight from google drive on Ipad

  • September 17, 2021
  • 2 replies
  • 894 views

I logged into my google account and I can access all the original folders in drive, but when I go to open a file from drive that I haven't downloaded on the iPad it just brings up a blank page.

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2 replies

michaelm64879937
michaelm64879937
Participant
September 23, 2021

Hi, I am having the same issue opening files from Dropbox and this has just started in last 2 days - please can you advise as we have not changed any settings and files are opening as a blank page on the iPad 

    Ria Tagra
    Ria Tagra
    Inspiring
    September 23, 2021

    Hi  @Micky5C1E , 

     

    Hope you are doing well.

     

    Thank you for reaching out to us. Could you please confirm if you are still facing the issue? We need a bit more information from your side. Would you mind sharing your Adobe ID via Private message?

    Note: This is a public forum, please do not share personal information here.

    For sending a private message follow the below steps:

    1. Tap my name beside my profile picture.
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      We will be waiting for your response. Once we've got that information from you, we can take a closer look.

     

    Regards

    Ria

    R
    rourouloulou
    Participant
    October 17, 2022

    Hi @Ria Tagra, had you found a solution to this problem? My friend is facing the same issue, some PDF files hosted on Google Drive opened directly from Acrobat are blank for no reason. Thanks

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